17/09/2019 - Phoenix Models September Release for PRE-ORDER

Return & Refund Policy

Refund

 

Please note that My Hobby House implement a NO REFUND POLICY to avoid regular returners.

 

Damage and Defects

 

We offer 3 days time period after receipt of the order to inform us of order damage or defects. Please be informed that we do not bear the cost of packaging, insurance and shipping for the returned item in exchange for a new item. The item must then be carefully packed and returned to us in good condition. My Hobby House will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their replacement model within 3 days after the confirmation or refund if the model is out of stock. In additional, original shipping cost will not be refunded no matter your order has shipped or not. My Hobby House reserved the right to use any kind of delivery service for the replacement model.

Guide for dealing with problems.

 

Please return your purchase to the following address:

 

My Hobby House
No.26-2, Jalan SS15/4D,
47500 Subang Jaya. Selangor.
Malaysia.
Contact No. : +603-5611-9413

Please contact us at info@myhobbyhouse.com or Whatapps +6014-931-3125 if you have any questions or doubts.

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